Shipping policy
Shipping
- Where we ship: the United Arab Emirates.
- Cost: free shipping on every order, with no minimum.
- Processing time: 1–3 business days.
- Delivery time: usually 20–40 business days after your order ships, so about 21–43 business days (3–6 weeks) from order to delivery. Your order ships directly from our fulfillment partner.
- Tracking: you will receive an email with a tracking link once your order has shipped.
- Several items: items may arrive in separate packages at no extra cost.
- VAT: our prices include VAT. If a courier ever asks you for an extra fee on delivery, please contact us before paying.
- Payment: we accept online payment only. Cash on delivery is not available.
- Lost or late package? If your package has not arrived within 45 business days, email us at contact@rana-shop.online and we will send a replacement or refund you.